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It's All About Your Face

Rarely do we think about the impact facial expressions have when giving a presentation. However, as they are a big aspect of our body language, the faces we make can influence others to think and feel certain ways, merely depending on which muscles we choose to move.

The video below shows sets of identical twins sitting side by side. Their only difference? One is chewing gum. Particpants were asked a series of questions based on which twin they thought fit certain criteria. Watch to see how the experiment unfolds.

http://youtu.be/Ueg33qiCq9Q

While this was interesting to watch, chewing gum is not the best way to show movements in your face.

Our suggestion is that you don’t chew gum when you go on stage or go to a job interview or to a business meeting. What you should do instead is take advantage of facial expressions.

Facial expressions are one of the major tools in the body language game. We express the entire spectrum of feeling, whether consciously or subconsciously, through our facial expressions.

Below are a few central aspects through which you can increase your use of facial expressions and your ability to identify the facial expressions of other people. In 2014, the University of Ohio found that there are 21 facial expressions that we, universally, use in our daily lives. Next to the six dominant facial expressions—which demonstrate feelings of anger, fear, disgust, enjoyment, sadness and surprise—another 15 expressions were found that were integrated into the first six, such as: surprise in anger, disgust in fear, etc.

When you stand before an audience and want to transmit a message in the most attractive way, you need to try to integrate as many facial expressions as possible. Your facial muscles should be moving as much as possible. This might be very difficult to do, as every person has 43 muscles in their faces and only uses two to four of them. The more aware you are of the impact of facial expressions, keeping this in your subconscious, the more you will use when you stand and speak before an audience.

The most important and the most discussed expression is, of course, the smile. We all know the old cliché that a smile is the only crooked line that can straighten out anything. Clichés are clichés because they are true. A smile can really break the ice, melt and soften opposition, and strengthen our position as speakers who are pleasant to listen to and to work with. An experiment was done with patients suffering from clinical depression. Half of them requested anti-depressants and half requested placebos for a period of one month. The placebo group was asked to stand before a mirror for seven minutes and to smile. The group asked to smile showed more improvement compared with those using genuine medications.

A smile, in particular, and general facial expressions not only show other people how we feel; they also influence the way we express our feelings, the way we experience our reality. There’s a difference between a courteous or artificial smile and a smile that shows real joy. The difference can be seen in the creases around the eyes. A real smile will include creases at the corners of the eyes, an artificial smile won’t. However, an artificial smile will actually stir the blood in the area of the brain responsible for enjoyment, and will improve your mood. While it’s true that a smile isn’t always suitable at every lecture or for every audience, if used in a moderate way, a smile can always be a bridge, knocking down walls, and creating effective communication between your listeners and you.

Dr. Paul Ekman (whom the show “Lie to Me” is based on), specialist at reading faces and facial expressions, developed the micro-movements that can identify, to the millimeter, the meaning of a movement of an eyebrow (helping police investigators to identify and analyze lies), and coined the term “facial slips,” which are much like slips of the tongue. Even when you try really hard not to show your facial expressions and to keep a poker face, these facial slips just happen. It’s difficult to control them. Only 1% of the population is clever enough to decipher the micro-movements of the face; they are also the ones who can control their facial movements.

Most are not among the people who are talented enough to control facial movements. But you can succeed in seeing someone in the audience who wants to ask a question or someone who doesn’t agree with you and you will certainly see those who do agree with you. These things happen naturally and you need to increase these talents. Someone in the audience who wants to ask a question will transmit his wish through eye contact.

When you stand in front of an audience, you need to take as much advantage as possible of a wide range of facial expressions – because our message must awaken a certain emotion, a certain desire. And in order to succeed and to touch this emotion, you must personally feel the emotions on your body and radiate them outward, calling your audience to feel what you are feeling.

Even blind infants have the same facial expressions as other infants do. Thus,, we understand that facial expressions aren’t an acquired trait, but an inherent one. When we are children we use a lot more facial expressions than we do when we’re adults. That’s because when we’re children, we have less inhibitions. We must learn to go back to this period of lack of inhibitions, so that we can properly use our facial expressions to convey our messages.

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Pitch Perfect – How to Use Your Voice

Before his election to the presidency, Adolf Hitler took voice development lessons from an opera singer. Hitler understood early on that the voice is one of the most important elements of body language. The voice has a dramatic and far-reaching influence on how our messages are understood and how our ideas are adopted.

In last week’s blog, we introduced you to the importance of body language. Thirty-eight percent of the non-verbal elements of body language relate to the central elements of voice and tone. These are the two tools that can help us evoke inspiration and attention. Below are several tips for the correct use of voice and tone:

The enemy: monotone – strength of voice, speech rhythm, style or pauses – there isn’t just one way to use these vocal characteristics. Fast speech isn’t preferable to slow speech and vice-versa; there’s no preference between a strong voice and a weak voice. The key to all of types of speech is diversity. These characteristics have a wide range of use and the speaker must move within this range. The mistake most people make is that they adopt a permanent tone and rhythm and stick with it. Here are ways to vary your voice throughout your presentation and keep your audience engaged.

  • Intensity – a quiet and a strong voice should be integrated. A strong voice can emphasize certain points, while a soft voice can create tension. We should move between the different intensities according to the message that we’re trying to transmit.
  • Rhythm – there is a widespread assumption that if we’re speaking before an audience, we should speak slowly. This isn’t necessarily true. We live in a high-speed world today. People are used to receiving content quickly. We need to suit ourselves to the rhythm of our audience.

    • Pay attention to the fact that a fast rhythm shouldn’t replace the words you’re saying. People have a habit of swallowing the end of a sentence. The more the words at the end of a sentence are emphasized, the more confident we sound.
  • Style – the content of a speech can become amazing with the proper use of your voice. For example, if you want to talk about “budget” in a soft and empathetic voice that will reduce opposition, try thinking about babies or puppies. These soft and tender tones will be heard in your voice. Whether it is empathy, authority or inspiration, a change of vocal style lets us grant a certain feeling to the audience, a feeling that will emotionally help it connect to your message.
  • Pauses – it is important to integrate pauses into your speech and, even more important, to know where to place them. It’s worthwhile to pause before giving the main message, in order to give it more power. A pause can also be used after someone in the audience asks a question in order to emphasize that we are thinking about the answer. Pauses are also important for making a distinction between various sections of a presentation. This gives your audience a chance to absorb what has already been said and to reflect on it.

How can you know if you have a monotonous tone? Here are a few tips:

  • Try to find some sort of metronome and practice speaking with it. The goal is for your voice to NOT match up with it.
  • You can experiment by counting the rhythm of words per minute. The average is 100 words per minute when we stand in front of an audience; although, studies show that mentally we can actually absorb 450 words per minute (but that doesn’t mean we need to speak at that speed).
  • You can record yourself, or simply ask people or practice in front of people. Ask leading questions because the audience won’t ask them. But if you’re an unmistakable monotone, the audience will immediately recognize it.

Hopefully, these tips will help you to become a more confident and dynamic speaker! For more tips, CLICK HERE to watch Julian Treasure’s TED Talk on “How to speak so that people want to listen.”

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Verbal vs. Non-Verbal Communication

What part of your message impacts your audience the most? What you say or the way you say it? To find out, take a look at our info graphic on Verbal vs. Non-Verbal Communication! CLICK HERE to view it now!